This is the Privacy Statement for the We Eat Local group of products, platforms and projects.
Any material changes to previous statement versions are shown below in red. This statement is version 1.0 and was created on January 30, 2018.
Previous versions: Nil.
"We Eat Local" is jointly owned by Conservation Enterprises Pty Ltd and The Social Food Project and is used as a trading name of Conservation Enterprises Pty Ltd.
Conservation Enterprises Pty Ltd is an Australian company. Our ABN is 96592563770.
We are committed to interacting with you professionally and openly, whether in person, via the We Eat Local app, or via the web. We respect your right to privacy and have developed this Privacy Statement to let you know about our privacy practices for our website, apps and other electronic communications, and about our privacy practices in general.
If you have any questions regarding this Privacy Statement, please email us at privacy="@"=weeatlocal.com.au (Please remove the = and " characters and spaces before emailing and include the term "Privacy Statement" in the subject line of your e-mail to avoid your email being sent to junk by our spam filters.)
Whether you are a user of the We Eat Local app, a customer purchasing our various products and services, or a visitor to the We Eat Local website, we assure you that we do not collect any information about you that would allow us or anyone else to identify you personally, unless you choose to provide it to us.
If you choose to e-mail us either through the links on our websites, or via e-mail that you initiate using any of the email addresses we provide for you, or via other modes of communication offered on our website(s) or phone app or otherwise used by you (e.g. forms or social media links), you may be asked to or choose to provide certain personal information such as your name, address, telephone number and other information pertaining to you as a business, as a current or potential customer or as a network colleague. We ask for this information for the limited purposes of enabling us to respond to your communication and to provide services such as those described on our websites including transactions, advice, information and other valid business activities.
We do not provide or sell any information about our customers or site visitors to anyone not involved in the direct provision of our services, including any service, subscription or product provided by Conservation Enterprises Pty Ltd's We Eat Local project, or the products, subscriptions or services of any related companies. If we are approached by third parties seeking to make contact with any of our existing or past users, clients or network colleagues, we may at our discretion and if we believe such contact would be of benefit to you, or if you have indicated that you would like to be contacted in this way, contact you personally and provide you with an option to receive their contact information. However we will never pass on any of your information without your express permission. The exception to this is when you have used our platform(s) to publish certain information about you and/or your business as part of the intended promotional or social functioning of our app(s), websites(s) and any other platforms that may be related to your use of our products.
Our sites may from time to time contain links to other sites outside the Conservation Enterprises Pty Ltd group of websites, which includes the We Eat Local website. Please be aware that Conservation Enterprises Pty Ltd is not responsible for the privacy practices, privacy statements, or content associated with these other sites. All Conservation Enterprises Pty Ltd websites can be identified from their content, which contains explicit reference to our ownership and operation of the website regardless of its name or the particular project, product or program it describes. The websites operated by Conservation Enterprises Pty Ltd are: Conservation Enterprises Unlimited, our consulting service Deliberate Impact and Local Food Loop, and We Eat Local.
If you feel that we are violating this Privacy Statement in any way, please contact us at privacy="@"=weeatlocal.com.au. Please remove the = and " characters before emailing and include the term "Privacy Statement" in the subject line of your e-mail to avoid being filtered out. Any email including the term Privacy Statement is automatically forwarded to our admin whose responsibility it is to handle any complaints about breaches of this policy, and about personal information handling practices in general.
We will only gather Personal Information from you with your knowledge and consent
We do not collect any personal information from a visitor to our sites or apps unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or health. If you are simply browsing our site, we do not gather any personal information about you whatsoever.
There are three ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:
1. By emailing us a request for information, or other similar services
We provide links throughout our websites and apps to provide you with opportunities to contact us via e-mail to ask questions, request information and materials, register or sign up for services, or provide comments and suggestions. You may also be offered the opportunity to have someone from We Eat Local contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us contact you.
2. By purchasing a product ("products" include subscription-based products or services)
If you choose to purchase a product from one of our websites or apps, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require one or more of the following: your name, your business name and ABN, your address, telephone number, e-mail address, credit card number or IP address. Other products and services may require different or supplemental information from you in order to apply. For a detailed listing of the type of personal information requested for our various products, please refer to the enrollment page for the particular product or service. The only way we can obtain this information from you is if you choose to provide it to us.
3. By registering with us as a user or paying customer of one or more of our website or mobile application products or services.
If you choose to register for such a service or product, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, credit card number, or IP address. Other products and services may require different or supplemental information from you in order to apply. For a detailed listing of the type of personal information requested for our various products, please refer to the enrollment page for the particular product or service.
We operate a group of websites and referral domains
At the time of publication of this Privacy Statement, the Conservation Enterprises Pty Ltd group of websites consists of the following websites and referral domains:
www.conservationenterprises.org (referral domain)
www.deliberateimpact.org (referral domain)
www.localfoodloop.org (referral domain)
Each of these domains can hold more than one web page and your user experience may involve viewing multiple pages within a domain.
Should any websites or referral domains be added to or removed from our groups of websites we will update this privacy statement to reflect this.
We collect statistical information when you visit
When you visit our site, the computers we use to serve content to your browser are configured to automatically collect statistics about your visit. Commonly used analytic scripts are also placed in our web pages and these enable us to collect statistical, geographic and other anonymous information about your visit. This information does not identify you personally, but rather records information about each visit to any of our sites. We regularly monitor statistics such as how many people visit our site, the visitor's IP address, which pages people visit, from which domains our visitors come (including our referral domains) and which browsers people use. We use these statistics about your visit for aggregation and trend-analysis purposes only. These statistics are also used to help us improve the performance of our Web sites and the quality of your experience in using our websites.
You can find more information about cookies for your web browser at the following sites:
For Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm?RLD=291
For Netscape Navigator: http://home.netscape.com/security/basics/privacy.html#cookies
For Mozilla Firefox: http://kb.mozillazine.org/Cookies
For Opera: http://www.opera.com/help/tutorials/security/privacy/ For Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en For Safari: https://support.apple.com/kb/ph21411?locale=en_US If you use a browser not listed above, please refer to its FAQ or similar page to learn about how cookies are used by your browser and how you can choose to accept, reject or remove them according to your preferences.
How We Use and With Whom We Share the Information We Gather
Any information we gather from you is used by us in 3 ways only as explained below.
1. To send you responses and updates and for general business communication purposes
We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. We assure you that any such updates or other important information will never be sent out by third parties on our behalf.
2. To facilitate the support, renewal, and purchase of our products and services
We may use the information you choose to provide to us to contact you to discuss the support, renewal, purchase and performance evaluation of our products and services.
3. To process payments
If you choose to purchase any products through our group of websites or directly from us, we may provide your personal or business information to relevant financial institutions, payment processors, postal or courier services or other third parties whose involvement in the transaction process is necessary to ensure a secure and successful transaction. For financial institutions and processors, the use of personally identifiable consumer information is governed by federal and state privacy laws. For these third parties under contract with Conservation Enterprises Pty Ltd, we will pass on the personal information your provide to us so that those third parties can fulfill their transaction services for us (i.e., these third parties will use your details to facilitate your payment). We expect that your details will be treated as confidential by those entities, and will be transferred between us and any such entity only via secure means; however their practices are outside our responsibility and we recommend that you familiarise yourself with the Privacy Policies of any such third party transaction processors. All payments made through the We Eat Local website and app(s) are currently processed by Braintree. Please visit Braintree to familairise yourself with their privacy practices before deciding to use their servidce(s) via our various platforms.
Disclosures required by law
If we are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, we will do so.
From time-to-time we may request information from our established customers and/or our networks of colleagues via surveys. Participation in these surveys is always completely voluntary and the user therefore has a choice whether or not to disclose this information. Any survey information you may choose to provide to us will be used for purposes of monitoring or improving the use of and satisfaction with this Web site, and improving our customer service and product offerings.
You can Opt-Out of Notifications
From time-to-time, we notify our established customers and/or our networks of colleagues of new products, announcements, upgrades and updates. If you would like to opt-out of being notified, please contact us at privacy="@"=weeatlocal.com.au. Please remove the =" characters before emailing and include the term "Privacy Statement" in the Subject line (this will avoid your email being filtered out by our spam filters). In the case of notifications sent via the We Eat Local app, you can simply opt out by logging out of the app or by changing the setting(s) in your profile and/or for a particular place listed on the app.
You Can Update or Correct Your Information
If you would like to update or correct any information in our records, please contact us via e-mail at privacy="@"=weeatlocal.com.au. Please remove the = and " characters before emailing and include the term "Privacy Statement" in the Subject line (this will avoid your email being filtered out by our spam filters). In the case of information stored via the We Eat Local app, you can also update or correct information by updating your account details.
We retain and destroy information
In general we retain records in relation to your use of our products or website for at least 5 years after the date you most recently purchase or register to use any of our products or services. These records will include any personal information you have provided to us. In some circumstances, we may retain those records for a longer period of time if there is a valid business reason for doing so. We will at your written request remove or destroy all records older than 5 years from our files. To make such a request, please contact us via e-mail at privacy="@"=weeatlocal.com.au, removing the =" characters before emailing and including the term "Privacy Statement" in the Subject line (this will avoid your email being filtered out by our spam filters).
How we remove and destroy records
We employ the following practices as appropriate to remove and destroy records as described in this Privacy Statement:
* For paper based records: diamond-cut shredding or certified secure destruction;
* For re-writable storage media: erasure of information from target media, from digital "recycle bins" and from any backup systems on which we may have held your information;
* For non-rewritable storage media: physical destruction.
This Privacy Statement may change
If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information we will post prominent notice of the nature of such change on the first lines of this Privacy Statement.
We exist both physically and legally
The physical and mailing address of our registered office in Australia is:
Conservation Enterprises Pty Ltd
c/- Patrick Rowan & Associates
Conservation Enterprises is a privately owned Australian company. Our ACN (Australian Company Number) is 137 960 055. Our ABN is 96 592 563 770
We Eat Local is a project jointly owned by Conservation Enterprises Pty Ltd and Social Food Project. For the purpose of the We Eat Local project, We Eat Local is a trademark of and is used as a trading name of Conservation Enterprises Pty Ltd. You can find further details and independently verify our status, ownership and directorship via the Australian Government ABN/ACN Lookup page:
END OF STATEMENT
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